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Simply Exceptional

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FAQs

1. How long does shipping take?

Orders are typically processed within 1–3 business days. Estimated delivery times are 5–10 business days for domestic orders and 7–20 business days for international orders. Please note that delivery times are estimates and may vary depending on your location and carrier.

2. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with a tracking number (when available). You can use this tracking information to monitor your order's progress.

3. What is your return policy?

We accept eligible returns within 7 days of delivery. Items must be unused, in their original condition, and returned with their original packaging. For full details, please visit our Return & Refund Policy page.

4. What should I do if my order arrives damaged or incorrect?

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number along with clear photos of the item and its packaging so we can resolve the issue as quickly as possible.

5. How can I contact Veriqo?

If you have any questions or need assistance, we're happy to help. Simply reach out to us at support@veriqo.store, and we'll respond within 24–48 business hours. Contact Us

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